• IT Consulting and Business Technology

    The Kaiser IT Group is an IT and Business Technology Consultancy based in Grand Rapids, Michigan.

    We're here to help you explore new technologies, seek out innovative solutions, and boldly bring your business technology where you want it to be.

    Contact Us

What we do: Everything IT and more.

Kaiser IT Group is an IT Consultancy, MSP, and Business Technology Provider. Here's where we can help:

  • Everything IT
  • Aerial photography
  • Audio systems
  • Building access control
  • Communications
  • Construction services
  • Media Design
  • Security, alarms
  • Video surveillance
  • Wiring, cabling

    • Who we are

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      We are techies and geeks and nerds. We know how to talk to other humans, at any level of an organization. We know IT and business technology.

      We do IT consulting and business technology services for small and medium-sized businesses. Most of these SMBs are in West Michigan. Larger business include enterprises needing special expertise, managed services, or specialists to extend capabilities of in-house staff.

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    KIG is a good partner:

    "Several months ago, we unexpectedly found ourselves without IT staff and did not know where to begin. We looked to Kaiser as our first MSP and are so glad we did. The onboarding experience was detailed yet painless, and Kaiser gave us insight and knowledge into our systems that we never had before. Since, we have bombarded Kaiser with several requests to expand our services and the staff is always patient, responsive, and detailed – it helps that they are all personable too! Kaiser’s expertise and transparency provides not just a good customer experience, but a true partnership experience."

    From M in IT Management

    Kaiser IT Group
    2020-12-01T18:09:00-05:00

    From M in IT Management

    "Several months ago, we unexpectedly found ourselves without IT staff and did not know where to begin. We looked to Kaiser as our first MSP and are so glad we did. The onboarding experience was detailed yet painless, and Kaiser gave us insight and knowledge into our systems that we never had before. Since, we have bombarded Kaiser with several requests to expand our services and the staff is always patient, responsive, and detailed – it helps that they are all personable too! Kaiser’s expertise and transparency provides not just a good customer experience, but a true partnership experience."

    KIG is the best (that’s not just our mothers’ opinion!)

    "Kaiser IT Group has given us superior service; prompt and comprehensive. This an outstanding IT company, the best we’ve ever had."

    From R in Healthcare

    Kaiser IT Group
    2016-04-07T22:00:59-04:00

    From R in Healthcare

    "Kaiser IT Group has given us superior service; prompt and comprehensive. This an outstanding IT company, the best we’ve ever had."

    KIG is respected by their IT peers:

    "I respect this guy. This is the first IT guy you've had in a long time that knows what he's doing."

    From M in Healthcare IT

    Kaiser IT Group
    2017-06-21T10:22:22-04:00

    From M in Healthcare IT

    "I respect this guy. This is the first IT guy you've had in a long time that knows what he's doing."

    KIG knows enterprise HQ building moves:

    "I can not stress enough how pleased I am with all of the work that you did. If I had known 3 months ago how relatively painless this move was going to be, I would have had many less sleepless nights. I owe that all to you and your team. ...you guys are the best and there is no point in shopping around."

    From K in a 12-location nationwide enterprise environment

    Kaiser IT Group
    2016-12-30T16:48:16-05:00

    From K in a 12-location nationwide enterprise environment

    "I can not stress enough how pleased I am with all of the work that you did. If I had known 3 months ago how relatively painless this move was going to be, I would have had many less sleepless nights. I owe that all to you and your team. ...you guys are the best and there is no point in shopping around."

    KIG likes a challenge. Bring it:

    “I worked with Kaiser IT Group on a very involved technical project, with multiple vendors and multiple client sites. KIG brought solid, hands-on technical expertise to a complicated situation, the whole time maintaining good humor, high accessibility and positive results. Good stuff.”

    From B in Web design and application development

    Kaiser IT Group
    2016-04-07T21:26:41-04:00

    From B in Web design and application development

    “I worked with Kaiser IT Group on a very involved technical project, with multiple vendors and multiple client sites. KIG brought solid, hands-on technical expertise to a complicated situation, the whole time maintaining good humor, high accessibility and positive results. Good stuff.”

    KIG wears metaphorical gloves:

    "The level of support over the last few days by the Kaiser team as a whole ... have been phenomenal. It’s truly been white glove treatment, from lightning fast email responses to our project team’s unique needs to follow-up phone calls to ensure I’ve got everything I need to keep moving. It’s a good feeling to know when we’ve got a large account at risk and have an urgent need that we’ve got this level of support keeping our team propped up."

    From J, Sr. Operations Analyst

    Kaiser IT Group
    2022-08-19T15:52:30-04:00

    From J, Sr. Operations Analyst

    "The level of support over the last few days by the Kaiser team as a whole ... have been phenomenal. It’s truly been white glove treatment, from lightning fast email responses to our project team’s unique needs to follow-up phone calls to ensure I’ve got everything I need to keep moving. It’s a good feeling to know when we’ve got a large account at risk and have an urgent need that we’ve got this level of support keeping our team propped up."

    Kaiser IT Group actually gets unprompted, unsolicited compliments:

    "Kaiser IT Group is the best!"

    From B in IT Administration

    Kaiser IT Group
    2017-07-06T22:20:06-04:00

    From B in IT Administration

    "Kaiser IT Group is the best!"

    KIG knows that preparing is as important as execution:

    "Thank you for putting up with us... It was great to have you on-site. Thanks for all the hard work having it ready to go. Once again, Kaiser hit it out of the park!!! So very grateful for all that you do. We can be a challenging group."

    From G in Real Estate Services

    Kaiser IT Group
    2022-01-17T13:04:36-05:00

    From G in Real Estate Services

    "Thank you for putting up with us... It was great to have you on-site. Thanks for all the hard work having it ready to go. Once again, Kaiser hit it out of the park!!! So very grateful for all that you do. We can be a challenging group."

    We’re good at long-term projects:

    "We cannot thank you and all of your staff for the amazing support you have given us over this past year. We have come a long way! It will be good to just 'live' with things for a while... Looking forward to working with you more!"


    From A, Business Administrator

    Kaiser IT Group
    2022-11-14T10:27:39-05:00

    From A, Business Administrator

    "We cannot thank you and all of your staff for the amazing support you have given us over this past year. We have come a long way! It will be good to just 'live' with things for a while... Looking forward to working with you more!"

    KIG puts you in control and eliminates the middle man:

    "Customer service/support is top notch... Eliminating the middle man has been helpful in changing processes and adding features to different areas."

    From J in Healthcare Services

    Kaiser IT Group
    2019-10-31T12:54:23-04:00

    From J in Healthcare Services

    "Customer service/support is top notch... Eliminating the middle man has been helpful in changing processes and adding features to different areas."

    KIG likes consistency:

    "Kaiser IT Group is a very professional and knowledgeable IT consulting company. KIG always provides accurate estimates and delivers all services quoted on a timely and professional manner. We would highly recommend this organization!"

    From K in Services

    Kaiser IT Group
    2016-04-12T14:48:47-04:00

    From K in Services

    "Kaiser IT Group is a very professional and knowledgeable IT consulting company. KIG always provides accurate estimates and delivers all services quoted on a timely and professional manner. We would highly recommend this organization!"

    KIG is current but careful with your tech and budget:

    "KIG maintains that careful balance between introducing cutting edge technology to our professional practice [while delivering] a safe computing environment and IT cost savings."

    From R in Legal Services

    Kaiser IT Group
    2017-05-21T17:12:20-04:00

    From R in Legal Services

    "KIG maintains that careful balance between introducing cutting edge technology to our professional practice [while delivering] a safe computing environment and IT cost savings."

    KIG handles emergencies, like the Covid-19 / Coronavirus statewide shutdown:

    "There are a lot of law firms struggling to work right now because they are not set up to work remotely. We are working at full speed based upon how you have us set up."

    From J in Legal Services

    Kaiser IT Group
    2020-03-26T19:47:51-04:00

    From J in Legal Services

    "There are a lot of law firms struggling to work right now because they are not set up to work remotely. We are working at full speed based upon how you have us set up."

    KIG has the right attitude:

    "Switching to Kaiser IT Group has been one of the best IT decisions we have made. They are patient, knowledgeable, and efficient and I would highly recommend them for your IT needs."

    From J in Healthcare

    Kaiser IT Group
    2016-04-12T15:28:54-04:00

    From J in Healthcare

    "Switching to Kaiser IT Group has been one of the best IT decisions we have made. They are patient, knowledgeable, and efficient and I would highly recommend them for your IT needs."

    KIG works hard:

    "You are guys are on top of it – Love working with Kaiser"

    From A in Enterprise Development Services

    Kaiser IT Group
    2022-08-19T15:48:00-04:00

    From A in Enterprise Development Services

    "You are guys are on top of it – Love working with Kaiser"

    KIG covers everything:

    "IT worries have been crossed off my To-Do list. They customize your IT system to fit your practice needs. Pays attention to the customer and the details. You're in good hands with Kaiser IT Group."

    From T in Healthcare Practice Management

    Kaiser IT Group
    2016-04-07T23:45:35-04:00

    From T in Healthcare Practice Management

    "IT worries have been crossed off my To-Do list. They customize your IT system to fit your practice needs. Pays attention to the customer and the details. You're in good hands with Kaiser IT Group."

    KIG gets unsolicited complements by just doing what we do:

    "I just wanted to say 'thank you' for how you do-what-you-do. The group is extremely detailed and it’s evident you are the right fit for the request. Great job."

    From K, Manager

    Kaiser IT Group
    2022-11-11T11:07:20-05:00

    From K, Manager

    "I just wanted to say 'thank you' for how you do-what-you-do. The group is extremely detailed and it’s evident you are the right fit for the request. Great job."

    KIG wants you to be happy:

    "Working With Kaiser IT since 2015. I have been very happy with their work. They respond quickly and efficiently to all requests and always follow up to make sure the issue is taken care of."

    From A in Healthcare Practice Management

    Kaiser IT Group
    2016-04-07T22:04:21-04:00

    From A in Healthcare Practice Management

    "Working With Kaiser IT since 2015. I have been very happy with their work. They respond quickly and efficiently to all requests and always follow up to make sure the issue is taken care of."

    KIG is ready for ASAP, even starting from scratch:

    "Kaiser IT group went above and beyond delivering a full office implementation in record time. The attention to detail and responsiveness was incredible. They exceeded our expectations."

    From G in Real Estate Services

    Kaiser IT Group
    2021-02-12T15:44:21-05:00

    From G in Real Estate Services

    "Kaiser IT group went above and beyond delivering a full office implementation in record time. The attention to detail and responsiveness was incredible. They exceeded our expectations."

    KIG isn’t scared of bad weather:

    “Everything with my experience with Kaiser IT Group has been outstanding. You jumped into the middle of a ****storm and brought clarity and understanding for me.”

    M, in Financial Services

    Kaiser IT Group
    2023-04-13T15:47:47-04:00

    M, in Financial Services

    “Everything with my experience with Kaiser IT Group has been outstanding. You jumped into the middle of a ****storm and brought clarity and understanding for me.”

    Kaiser IT Group actually gets unprompted, unsolicited compliments:

    "I wanted to thank you and your team for the support to this point.  Nothing but top notch service.  You have a really good group of techs working with you."

    From J in Healthcare Services

    Kaiser IT Group
    2019-09-13T14:59:36-04:00

    From J in Healthcare Services

    "I wanted to thank you and your team for the support to this point.  Nothing but top notch service.  You have a really good group of techs working with you."

    KIG works with management and planning:

    "Kaiser IT have been instrumental in our IT maturity plan. The team is highly competent, professional as well as personable. Extremely happy having KIG on board!!"

    From C in IT Management

    Kaiser IT Group
    2020-11-19T12:53:34-05:00

    From C in IT Management

    "Kaiser IT have been instrumental in our IT maturity plan. The team is highly competent, professional as well as personable. Extremely happy having KIG on board!!"

    KIG knows Office 365… and a few other things:

    "Kaiser IT was great to work with on migrating to Office 365 from our on-premise Exchange server. KIG did a thorough project assessment, migrated Exchange, and no issues on a late Friday. We've seen improvement in smartphone performance too!"

    From C in Communications and Telecom

    Kaiser IT Group
    2016-04-12T17:06:27-04:00

    From C in Communications and Telecom

    "Kaiser IT was great to work with on migrating to Office 365 from our on-premise Exchange server. KIG did a thorough project assessment, migrated Exchange, and no issues on a late Friday. We've seen improvement in smartphone performance too!"

    KIG gets worldwide appreciation:

    "Great job. You are a joy to work with and your knowledge of the field and the team around you are professionally on the cutting edge! Thanks and great to work with you."

    J, from Rome, Italy

    Kaiser IT Group
    2022-11-14T13:24:50-05:00

    J, from Rome, Italy

    "Great job. You are a joy to work with and your knowledge of the field and the team around you are professionally on the cutting edge! Thanks and great to work with you."

    KIG is in it for the long term:

    [Switching to KIG] "is a decision that we do not regret! Their promptness and professionalism give us the luxury of knowing that they are there when needed."

    From B in Manufacturing

    Kaiser IT Group
    2017-02-14T13:27:23-05:00

    From B in Manufacturing

    [Switching to KIG] "is a decision that we do not regret! Their promptness and professionalism give us the luxury of knowing that they are there when needed."

    KIG knows their stuff. And they’re nice, too:

    "I highly recommend Kaiser IT for knowledgeable, personable IT service."

    From M in Healthcare

    Kaiser IT Group
    2016-04-07T22:02:09-04:00

    From M in Healthcare

    "I highly recommend Kaiser IT for knowledgeable, personable IT service."
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    Kaiser IT Group

    Kaiser IT Group | 4417 Broadmoor Ave SE | Grand Rapids, MI 49512 | 616-437-8892